Filo Family Support Service

Our small and friendly team offers regular, confidential phone support to families and carers of our clients. We use a wellbeing listening approach allowing time and space for caregivers to share their thoughts, feelings and to discuss the challenges they are facing. During calls we frequently explore concerns around adapting to change; coping with a sense of loss; dealing with feelings of loneliness or isolation and managing changes in behaviour. Families we work with tell us how valuable it is to have a regular opportunity to talk to someone familiar, who understands their situation and has the time to listen to them.